Start with the denial itself
A denial of a written request must be in writing and state the specific reasons and statutory basis. If the denial is vague, ask the custodian to identify exactly what was withheld and the precise exemption for each item.
Authorities must also release any reasonably segregable non-exempt portions — so a record isn't all-or-nothing.
Ask the authority to reconsider
Many denials are over-broad or based on a misread exemption. A focused reconsideration request — narrowing scope or pointing out that the cited exemption doesn't apply — resolves a lot of them without escalation.
Refer it to the DA or Attorney General
Under § 19.37(1)(b), you may ask the District Attorney of the county where the record is held — or the Attorney General — to bring an action to compel release. A short referral letter puts the denial in front of an enforcement office.
Recaran drafts the reconsideration, DA-referral, and AG-referral letters for you from the matter's denial details.
Mandamus in circuit court
Under § 19.37(1)(a) you may bring your own mandamus action. A requester who substantially prevails recovers reasonable attorney fees, costs, and at least $100 in damages; an arbitrary or capricious denial can add punitive damages. This is a court action — consult an attorney before filing.
